OUTSHINE POLICIES

CANCELLATION POLICY AND DEPOSITS 

 

We kindly request a 24-hour notice for re-booking and cancellations.

Failure to provide this notice will result in a service charge of 50%.

In the event of a 'no show,' a deposit will be required to reschedule any future bookings.

This deposit will be applied toward your scheduled reservation but will be forfeited if you fail to attend again.

 

A deposit of 50% may be required to secure large service bookings.

The deposit will be applied to your scheduled reservation and is non-refundable if the booking is cancelled within 24 hours or in the case of a 'no-show'.

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LATE ARRIVALS

If you are running late, please let us know and we will do our best to accommodate you.  

Arriving late will likely limit the time allocated for your service or a change in service provider.

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UNATTENDED CHILDREN

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As a courtesy to all our guests, children under the age of 12 must be properly supervised while in the salon.

The supervising adult must be a guest who is not receiving services.

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SAFETY PROTOCOLS

 

At Outshine, we have always been dedicated to upholding the highest standards of cleanliness and sterilization to ensure a safe and comfortable environment for all our guests.