OUTSHINE POLICIES
CANCELLATION POLICY
A credit card number may be required for booking reservations.
We ask for 24-hour notice of cancellation, otherwise, you will be charged 50% of your service charge.
To reschedule after a “no show”, there will be a 50% non-refundable deposit required.
The deposit will go toward the scheduled reservation and will be forfeited if you no show again.
LATE ARRIVALS
If you are running late, please let us know and we will do our best to accommodate you.
Arriving late will likely limit the time allocated for your service or a change in service provider.
UNATTENDED CHILDREN
As a courtesy to all guests, children under the age of 12 in the salon are to be attended to properly.
An adult who is not receiving the services must accompany any child.
SAFETY PROTOCOLS
Outshine has always been committed to adhering to the highest cleanliness and sterilization standards.